Przejdź do zawartości strony Przejdź do menu Przejdź do menu pomocniczego
BIP

Rozmiar czcionki:

Kontrast:
Zwiększ odstępy w tekście:
Wyszukiwarka:
Strona główna > Accessibility Declaration

Accessibility Declaration

The City of Gdańsk Office is committed to ensuring the accessibility of its website in accordance with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities.

This Accessibility Declaration applies to the website Czyste Miasto Gdańsk.

  • Date of website publication:
  • Date of last significant update:

Digital Accessibility Status

This website is partially compliant with the annex to the Digital Accessibility Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities due to the non-compliances and exclusions listed below.

Inaccessible Content

Non-compliance with the Annex

Some elements on the site may be non-compliant with the annex to the Digital Accessibility Act:
  • Labels available to assistive technologies may be inconsistent with the visible text.
  • Interactive elements (e.g., buttons) may not have labels describing their purpose.
  • Interactive elements may not indicate changes in their state (e.g., selected / not selected).
  • The heading structure on the site is not always correct.
  • The slider on the homepage automatically scrolls content without the ability to stop.
  • Some interactive elements receive an invisible or poorly visible focus.
  • The keyboard navigation order of the main menu elements does not match its visual layout (navigation from right to left).
  • The inability to quickly close the drop-down menu using the keyboard may extend navigation time.
    The site contains text and graphic elements that do not meet the requirements for the minimum color contrast ratio.
  • In some text sections, the line spacing is less than required, which may make reading difficult. Some videos may not have audio descriptions.
  • Some documents are digitally inaccessible because they have not been provided with an appropriate structure and contrast color scheme or have been created as an image.

Content Not Covered by the Regulations

  • Some inaccessible multimedia was published before 23 September 2020.
  • Some inaccessible documents were published before 23 September 2018.
  • Maps are excluded from the obligation to ensure accessibility, but access to the contact details contained within them is provided.

Preparation of the Accessibility Declaration

Preparation of the Accessibility Declaration and its Update

  • Date of preparation of the declaration:
  • Date of last review of the declaration:

The declaration was prepared based on a study conducted by Fundacja Szansa – Jesteśmy Razem for Digital Accessibility.

The study results are presented in the Audit Report.

Facilities, Limitations, and Other Information

Any assistance in contacting the City of Gdańsk Office is provided by the Gdańsk Contact Center, available 24 hours a day by phone at 58 52 44 500 and email at kontakt@gdansk.gda.pl. Contact with the Center is also possible via SMS to the number 500 105 115.

Keyboard Shortcuts

The site does not use non-standard single-key keyboard shortcuts that could interfere with screen readers.

Feedback and Contact Information

You can report any digital accessibility issues with this website to Michał Pułka — by email at michal.pulka@gdansk.gda.pl or by phone at 587666996.

Everyone has the right to request digital accessibility of this website or its elements.

When making such a request, please provide:

  • your first and last name,
  • your contact details (e.g., phone number, email),
  • the exact address of the website where the element or content is digitally inaccessible,
  • a description of the problem and what solution would be most convenient for you.

We will respond to your request as soon as possible, no later than within 7 days of receiving it.

If this deadline is too short for us, we will inform you of this. In this information, we will provide a new deadline by which we will correct the reported errors or prepare the information in an alternative way. This new deadline will be no longer than 2 months.

If we are unable to ensure the digital accessibility of the website or content indicated in your request, we will offer you access to them in an alternative way.

Handling Accessibility Requests and Complaints

If, in response to your request for digital accessibility, we refuse to provide the digital accessibility you requested, and you disagree with this refusal, you have the right to file a complaint.

You also have the right to file a complaint if you do not agree to use the alternative method of access that we offered you in response to your request for digital accessibility.

Submit any complaints by post or email:

President of the City of Gdańsk,
Address: ul. Nowe Ogrody 8/12, 80-803 Gdańsk,
email: umg@gdansk.gda.pl,
phone: 585244500.

Helpful information can be found on the government portal gov.pl.

You can also inform the Ombudsman about this situation and ask for intervention in your case.

Other Information

Mobile Applications

Architectural Accessibility

Headquarters at ul. Partyzantów 36
The offices of the Municipal Management Department responsible for Municipal Waste Management are located at ul. Partyzantów 36.
 
Access
The City Hall headquarters at ul. Partyzantów 36 can be reached by tram lines 5, 6, 9, 12 – Klonowa stop. The distance from the nearest tram stop is approximately 300 meters. The timetable of Gdańsk City Transport is available at https://ztm.gda.pl.
The paid parking zone applies around the headquarters; information is available at: https://gzdiz.gda.pl.
 
General Description of the Building at ul. Partyzantów 36
In front of the entrance from the parking lot, there are parking spaces for people with disabilities, marked vertically and horizontally.
The City of Gdańsk Office at Partyzantów 36 is located in the complex of buildings occupied by the Gdańsk Roads and Greenery Authority in building D on the ground and first floors. The building has two entrances from ground level. One entrance via a ramp directly to the Resident Service Hall, non-sliding doors. The second entrance – sliding doors. The building has an elevator and a toilet adapted to the needs of people with disabilities. It is possible to enter and participate with an assistance dog.
The paid parking zone applies around the headquarters; information is available at: https://gzdiz.gda.pl.

Communication and Information Accessibility

The City of Gdańsk Office informs that, in accordance with the Act of 19 August 2011 on the Polish Sign Language and other means of communication (Journal of Laws 2023, item 20), it provides access to sign language interpreter services. The service is free of charge for an eligible person who is a person with a disability within the meaning of the Act of 27 August 1997 on vocational and social rehabilitation and employment of people with disabilities (Journal of Laws 2023, items 100, 173, 240).
Eligible persons are asked to report the need to use the service at least 3 working days before the event (excluding emergencies):
  • at the information desk of the headquarters at ul. Partyzantów 74,
  • electronically to the address wso@gdansk.gda.pl,
  • by phone at (58) 323 60 20,
  • by fax at (58) 302 39 41.